swann

Problems we've seen, and how they get solved

Real situations from real businesses: the problem as it presents itself, the process redesign, and where AI and integrations actually earn their keep.

Travel · TanzaniaCase study

A tour company site that went from zero to taking booking requests in weeks

New company, no web presence, high season coming. What shipped: a full lead-generation site with booking flow, reviews and analytics.

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Travel · South AfricaField note

742 quotes a year, every one retyped by hand

Inside a real tour operator's pipeline: where the hours actually go, and the agent design that removes the retyping without changing their tools.

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Kids' fitness · FranchiseField note

The follow-ups nobody has time for are the revenue nobody collects

Trial classes that never convert, invoices that age quietly: what a follow-up agent does for a busy franchise owner.

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