Your inbox, your itinerary tool and your deposit sheet
The enquiry becomes a record the moment it arrives, and nobody retypes it into the next system. Quoted per project.
Travel and hospitality
Our solutions for travel and hospitality
Everything we build for travel and hospitality, in one place.
We help you pick the right tools and get them talking to each other. With the foundations in place, the repetitive work is handled by our AI agents, built and configured for your industry. Then we bring the enquiries in, through the website and the advertising behind it, while our reporting solution shows you where the season stands and which channels drive more revenue.
The same week, two ways
Today
- The client file is built by hand for every booking
- Quotes start from a blank page, or from last season's copy
- The current rate sits in a supplier PDF somebody has to find
- Traveller documents are chased with a group email
- Departures, deposits and outstanding documents live in three places
- Follow-ups happen when somebody remembers them
- Nobody knows which enquiry source was worth the money
With Swann
- The client file is created from the enquiry that started it
- Quotes come back costed, with the rate printed under every line
- Twelve supplier formats arrive as one sheet with the season and the release period
- Each traveller is asked only for what is missing for them
- Departures, deposits unpaid and documents outstanding sit on one screen
- Follow-ups are drafted and dated on the record
- Every enquiry carries where it came from
Nothing here changes the tools your team opens in the morning.
Connect: your tools talking
One traveller record
Names, passports, dietary notes and payments in one place, whether or not you run a CRM today. Setup on quote.
Rate sheets in one format
Twelve lodges send twelve formats. They become one sheet carrying the rate, the season, the child policy and the release period. Quoted per project.
Supercharge with AI: the agents we would run
Each agent does one task. You start with one, and the subscription is per agent, from R990 to R4,990 a month by complexity and scope.
Quote from enquiry
Three lines from a traveller come back as a costed draft, priced off your own rate sheet, with what it had to assume marked.
Traveller documents
Each traveller gets one message listing what is missing for them, and the passport photo is read into the rooming list and the supplier form.
Follow-ups
The proposal opened six times and never answered, and the deposit past its own date, come back as drafts with the reason attached.
Supplier invoices and receipts
A season of slips and supplier PDFs becomes one sheet your bookkeeper can post, with the VAT in its own column.
Booking terms signed
The document fills itself from the booking, goes out as a link, and is signed on a phone. Both sides get a copy. Quoted per project.
The one to start with
“Price this enquiry before the client gives up”
Start here. It reads a three-line enquiry, prices it off your own rate sheet with the rate printed under every line, and marks what it had to assume.
- It pulls the brief out of loose prose
- It prices off your rate sheet, not the internet
- It hands you a draft, not a blank page
Enquiry to quoteRecorded example · sample data
Play the example on our sample enquiry
Three sentences from a couple planning an anniversary trip, priced off a tour operator's own rate sheet. It plays in about fifteen seconds.
This is a recorded example on our own sample. To put your own material through the agent, use the live run on the demos page.
Try it on my own data
Sample data. Run it on your own material from the demos page.
The rest of the set
The others cover the rest of the week: the follow-ups nobody had time for, the documents retyped for every booking, and the receipts.
- Follow-ups that go out“Chase the people I keep forgetting to chase”A quote with no reply, a trial about to end, an invoice past due. The follow-up goes out at the right moment, in your wording.See it run
- One form, every document“Stop me typing the same details into five documents”One form goes in. The contract and the job card come out populated, ready to send.See it run
- Receipts to a sheet“Sort out my shoebox of receipts”Photos and supplier PDFs go in. One sheet comes out, with supplier, amount, VAT and category on every line.See it run
- Delivery notes to invoices“Bill the run on the day it happens”The driver photographs the signed delivery note. An invoice comes out, matched to the right load.See it run
- CVs to a shortlist“Tell me which of these applicants to call”A folder of CVs goes in. A shortlist comes out, ranked against the advert you actually wrote.See it run
Grow: bringing the enquiries in
The website and the enquiry form
The enquiry arrives with dates, party size and budget, instead of a name and a line asking you to call back. From R12,000.
Being found
Google results and the map, and being the answer an AI assistant gives when someone asks it for a trip or a place to stay. Setup quoted per project, management monthly, your ad spend always separate from our fee.
A portal for the traveller
Where they see what is paid, what is outstanding and which documents you are still waiting on. Quoted per project as a fixed build price.
Measure: where the season stands
The departures screen
Departures, deposits unpaid and documents outstanding on one screen, read out of your tools every night. From R1,490 a month, or R2,490 with the AI layer.
One email, on the day you pick
Digest reads across every tool and every agent we run and sends what changed, what stalled and what needs a decision. Digest is new and in build with its first client. From R990 a month.
Where the enquiries came from
Every enquiry, form and call carries its source, so you can see which channel earned the booking. The audit of what you record today is free, and the setup is quoted per project.
Protect: keeping it running
The free outside check
We read what is public the way an attacker does: who can send email carrying your name, whether your encryption is current, which software versions you show, and whether anything is reachable that should not be. Free, and nothing is installed.
Care plans
Updates, backups, monitoring and small changes on the site we look after. From R7,000 a year.
Where we start
One task, not the catalogue
We pick the one costing you the most time this season and put that in first. Everything else on this page waits.
It drafts, you send
For the first weeks it produces drafts and waits for you. Every action is logged in plain language, so you can read what it did and why.
Then it stops asking
Once you trust it on that one task, we tighten the rules, and only then talk about a second.
Pricing
| What | Cost |
|---|---|
| The first conversation: one call, our homework, a written solution and a price | No charge |
| An agent, by complexity and scope | R990, R2,490 or R4,990 a month per agent |
| The screen showing departures, documents outstanding and deposits unpaid, on Swann Intelligence | R1,490 a month, R2,490 with the AI layer |
| Getting your inbox, your itinerary tool and your deposit sheet talking | Quoted per project |
| Minimum term, which covers the implementation | 3 to 6 months |
What moves the price:
- How many places an enquiry can arrive from
- How many rate sheet formats you deal with
- How closely the wording has to sound like you
- How many of your systems the agent writes into
The number is in the proposal before anything starts, along with the VAT treatment, the notice period and what happens at the end of the term.
The numbers, in one place
- Agents are R990, R2,490 or R4,990 a month per agent by complexity and scope, the departures screen is from R1,490 a month, and the first conversation costs nothing.
Questions
Questions
Only if you decide they should. The default is that the agent drafts and you send. Most businesses keep it that way for anything commercial, and let it answer on its own only for simple things, like confirming a passport copy arrived.
No. You drop the new sheets in and the rates update. That is why we read the sheets rather than typing prices into a template that goes stale in April.
No. We build around the tools you keep. Replacing a system your team is comfortable with is the fastest way to lose them, so we do not start there.
The itinerary that actually goes out, because travel is sold on judgement. Visa advice, because requirements change by nationality and by consulate: we will tell a traveller which documents are missing from their file, and we will not build something that tells them whether they qualify. And the final check that the passport name matches the ticket, even though the reading is automatic.
The next step
Start with one thing, not all of it.
Book 30 minutes with us. We look at how an enquiry reaches you today and where your supplier rates live, and help you get started with AI. The first call is free.
The audit covers tracking, security and site health on one address, and there is nothing to sign for any of the three.